Billing packet management
Keep rate confirmations, BOLs, invoices, PODs, and supporting documents organized around the load they belong to.
Adwa Freight • Freight Back Office OS
Keep freight paperwork, billing packets, invoices, factoring, and collections in one clear workflow.
Freight Back Office OS gives carriers, dispatchers, and billing teams one calm workspace for driver document handoff, invoice-ready billing packets, factoring status, collections follow-up, and accounting-export preparation.
- Packet-first
- Built around freight paperwork readiness
- Factoring-aware
- Track submission and exception status
- Mobile-ready
- Driver handoff and staff review on any screen
Operations board
Packet readiness
Ready to invoice
Ready
Needs docs
Review
Follow-up due
Action
LOAD-1048
BOL received • invoice queued
LOAD-1051
Missing signed POD
LOAD-1054
Factoring packet submitted
Operational feature set
Built for the work after a load is booked.
Everything is built around day-to-day freight operations: documents, packet readiness, invoice workflows, factoring coordination, collections follow-up, and accounting handoff.
Document uploads and review
Collect paperwork from operators and drivers, then flag missing, duplicate, or review-ready documents before billing starts.
Invoice generation
Create invoice-ready records from operational load data so billing teams are not rebuilding the same details in spreadsheets.
Factoring workflows
Track packet readiness, submission status, exceptions, and follow-up work when freight invoices move through factoring partners.
Packet intelligence
Surface what is missing, what needs review, and which packets are ready for invoice, factoring, or collections action.
Analytics and reporting
Give owners and operators a clearer view of load status, billing progress, document health, and back-office workload.
Collections visibility
Track payment follow-ups, aging work, and operational notes so teams know which invoices need attention next.
Accounting exports
Prepare cleaner accounting handoffs with structured invoice, customer, and payment context for back-office reconciliation.
Driver workflows and notifications
Support driver-facing paperwork handoff and operational notifications without forcing billing teams to chase every update manually.
Carriers and fleet owners
See which loads are ready to bill, which packets need driver paperwork, and where cash-flow follow-up is stuck.
Dispatch and back-office teams
Coordinate document intake, billing review, factoring status, and customer follow-up from a shared operating view.
Owner-operators
Keep rate confirmations, PODs, invoices, and follow-up notes together without rebuilding the process in spreadsheets.
Growing operations
Start with your active loads, align document and billing workflows, then scale with confidence across your team.
Want to see it with your billing workflow?
Bring your load volume, driver count, document flow, and factoring process to the demo. The walkthrough focuses on your operating reality, not a generic SaaS tour.
Workflow walkthrough
From load handoff to invoice follow-up.
Freight Back Office OS keeps each operational step visible so staff, dispatch, drivers, and billing are not relying on memory or scattered message threads.
- 1Add or import the load
- 2Upload ratecon, BOL, POD, and supporting files
- 3Review packet readiness and exceptions
- 4Generate invoice and factoring packet
- 5Track collections, payment follow-up, and accounting export
Analytics dashboard
Operational visibility
Monitor load progress, document exceptions, billing status, and back-office workload before small issues become cash-flow delays.
Loads in progressPacket readinessBilling exceptions
Packet intelligence
Missing-document control
See which loads are invoice-ready, which need driver paperwork, and which require manual review before submission.
RateconBOL / PODInvoice ready
Factoring workflow
Submission tracking
Coordinate factoring packets, status changes, exceptions, and follow-ups without losing context across email threads.
ReadySubmittedFollow-up
Pricing structure
Plans for small teams now, flexible for billing automation later.
Pricing starts with a conversation so your setup matches your load volume, driver workflow, and billing process.
Starter
Owner-operators and lean dispatch offices
$49/mo
- •Load and document workspace
- •Billing packet readiness
- •Invoice workflow foundation
- •Driver paperwork handoff
Most common for growing teams
Growth
Dispatch teams and growing carrier operations
$99/mo
- •Multi-driver operational views
- •Factoring workflow tracking
- •Collections and follow-up visibility
- •Analytics and accounting export support
Fleet / Enterprise
Fleets that need rollout planning and workflow design
Contact sales
- •Custom onboarding plan
- •Workflow mapping for teams
- •Operational reporting alignment
- •Integration planning for future phases
Onboarding
A practical rollout for real freight operations.
The request-demo flow starts a conversation about load volume, document collection, factoring process, driver usage, and accounting needs. From there, teams can start with active loads and expand the workflow as confidence grows.
Request demo
Share fleet size, load volume, and the workflows you want to clean up.
Map the workflow
Review document intake, packet readiness, invoice handoff, and follow-up ownership.
Set up workspace
Configure team access, drivers, customers, brokers, and starting operational data.
Roll out by load
Begin with current loads, then expand reporting, factoring tracking, and accounting exports.
Social proof structure
Designed to earn trust without fabricated claims.
Operational review
Use this card for verified customer feedback after onboarding and approvals.
Implementation note
Reserve space for documented onboarding outcomes, not inflated enterprise claims.
Workflow result
Future proof points can describe measurable packet, billing, or follow-up improvements when validated.
FAQ
Practical questions from freight operators.
Does Freight Back Office OS replace my factoring company?
No. It helps your team organize packet readiness, invoice context, submission status, and follow-up work around the factoring workflow you already use.
How fast can a small carrier get started?
Most teams can begin with a walkthrough, workspace setup, and their next active loads. Rollout timing depends on driver count, document process, and accounting requirements.
Can drivers use it from a phone?
Yes. Driver-facing workflows are designed for mobile paperwork handoff and operational updates, while staff users keep the full back-office view.
What documents can we manage?
Teams can organize common freight paperwork such as rate confirmations, BOLs, PODs, invoices, and supporting files needed for billing or factoring packets.
Can we export accounting information?
The platform supports structured accounting-export workflows so billing, customer, invoice, and payment context can move into downstream back-office processes.
Do you claim plug-and-play integrations with every TMS or factoring provider?
No. Current onboarding focuses on the operational workflow first. Specific integrations are reviewed during the demo and prioritized around your operating stack.