Trust & legal foundation

Data & Document Retention

This page explains how retention is handled at a policy level. Actual retention schedules depend on account configuration, operational needs, and applicable law.

Last updated: May 19, 2026

Business record context

Freight documents in the platform are typically operational and business records. These may include load paperwork, invoice support, and communication context needed for billing and collections workflows.

Retention factors

Retention periods may vary based on account setup, customer policy, contractual requirements, and legal or regulatory obligations that apply to the customer.

Deletion and lifecycle

Data lifecycle actions are managed according to current platform behavior and customer operations. This page does not override contractual terms, legal holds, or mandatory recordkeeping requirements.